We never set unreasonable transport dates just to speed up the process.

We do not rush delivery to please customers or to gain their favor.

Instead, we carefully select the most suitable and safest delivery date by considering the puppy’s weight, health condition, training level, and overall well-being.

Above all else, we prioritize the safety and well-being of every puppy throughout the entire transportation process.

We also use designated flights.

For safe travel, we only use specific airlines and aircraft that meet our strict standards.

The flights we choose are equipped with designated animal zones, separated from areas used for cargo or plants.

These zones are fitted with climate control systems and air purifiers designed for animals, which help minimize stress during the journey.

We ensure every puppy is fully prepared before transport.

Our country maintains some of the strictest standards in the world when it comes to puppy exports.

Criteria such as weight, age, and health conditions are far more rigorous compared to many other countries.

To meet these high standards, we conduct detailed health checks and devote significant effort to ensure each puppy is fully prepared for export.

In addition, we provide adaptation training to help puppies travel more comfortably over long distances.

Through crate training, puppies learn to eat and drink on their own inside the travel crate, and they gradually become accustomed to resting comfortably within it.

We strongly recommend a live video call to confirm the puppy’s actual existence and ensure that the puppy matches the photos you received.

To prevent double reservations, we will post confirmation of your puppy's reservation on our website or social media. This lets other customers know the puppy is no longer available.

We also provide weekly video updates so you can watch your puppy grow and ensure that no substitutions occur.

If you are satisfied with the puppy

If you are not satisfied with the puppy

If you are not satisfied with the puppy we present, we will have a more in-depth discussion with you to better understand your preferences, including the specific type, features, and personality you are looking for.

Based on that, we will bring in another puppy that closely matches your request, usually within two weeks.

In most cases, we are able to find a puppy that closely matches your request within approximately two weeks.

(The more photos and details you provide about your desired puppy, the more helpful it is in finding the right match. Please note that depending on the specifics of your request, the process may take a little longer.)

Website Payment

Website payment is automatically processed as a full payment, including the transportation fee.

You can use various payment methods available on our website, and the process is simple and convenient.

Direct Payment

Direct payment involves sending the amount directly to our company’s official account.

We support various methods such as PayPal, Western Union, Wise, Remitly, and bank transfers.

The advantage of direct payment is that you can divide the total into separate payments such as deposit, mid-payment, and final payment, allowing for more flexible and efficient financial planning.